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New password refused!


JohnD

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I needed to change my password, so clicked on the "Forgot password" button.    I get an email that sends me to the new password page.  I  enter one, and get this message:

"Sorry, there is a problem

You are not awaiting validation for a lost password request."

This has happened twice in succession.   Please advise?

John

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1 hour ago, JohnD said:

I needed to change my password, so clicked on the "Forgot password" button.    I get an email that sends me to the new password page.  I  enter one, and get this message:

"Sorry, there is a problem

You are not awaiting validation for a lost password request."

This has happened twice in succession.   Please advise?

John

But you are logged in?

I think the forgotten password is for if you are trying to log in, and it sends you an email with instructions. 

Are you using this page? https://www.clubtriumph.co.uk/settings/

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Tried that, Clive, and it says my OLD password is incorrect!   Could be.

I need a new one as I have a new phone, that can't access T unless I use a correct PW.  What do you advise?   I'll bet that If I try to register anew, I won't be able to use "JohnD".

John

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You have an email...

1 hour ago, JohnD said:

Tried that, Clive, and it says my OLD password is incorrect!   Could be.

I need a new one as I have a new phone, that can't access T unless I use a correct PW.  What do you advise?   I'll bet that If I try to register anew, I won't be able to use "JohnD".

John

 

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